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Privacy Policy

Last updated: September 2026

1. Information We Collect

We collect information you provide directly, such as your name, firm name, email address, and client records. We also gather usage data (log data, device information, and interaction metrics) when you use Casey.

2. How We Use Your Information

We use your information to provide and improve the Casey platform, manage cases and clients, process billing, send service notifications, and ensure the security and integrity of your account.

3. Data Security

We use bank-grade encryption in transit and at rest, role-based access controls, and regular security audits. Access to your client data is restricted to authorized firm members and the clients themselves.

4. Sharing of Information

We do not sell your data. We share information only with service providers who support our infrastructure (e.g., hosting, payments), when required by law, or with your consent.

5. Client Data & Confidentiality

Casey is designed for law firms. We understand the attorney–client privilege and treat all case and client content as confidential. Firm users control what is shared with their clients through visibility settings.

6. Data Retention

We retain your data for as long as your account is active. You may export or request deletion of your data at any time; we will remove it within 30 days of a verified request.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise these rights.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use after changes constitutes acceptance.

9. Contact Us

Questions about this Privacy Policy? Reach out through the Contact page and we'll respond promptly.